FAQ’s

 

What materials do you use?

Sunglasses

All of our sunglasses are hand crafted in Italy from the highest grade of M49 bio acetate, which has been declared 100% biodegradable. This bio material is a flake polymer that is extracted from cotton or cellulose and to new plasticizers mainly deriving from natural and renewable sources. This material is an outstanding alternative to its plastic cousin and can easily biodegrade in soil at the end of the product life cycle. With the world’s immense plastic pollution problem, we want to decrease our carbon foot print by not only using the M49 bio acetate in our product, but by also excluding any plastic from our shipping methods and product packaging. We use soy based dyes for logo printing, natural paper tape with a blend of rubber adhesives to seal packages, and kraft paper shipping labels with rubber adhesives, making your shipping box completely recyclable.   

 

Will you be adding additional products soon?

Yes. We are currently working on introducing other items to our collections. We will be introducing jewelry and more women’s apparel into our product categories very soon. Stay tuned.

 

Guarantee?

Our sunglasses products come with a lifetime guarantee. Our commitment and craftsmanship extends to the service of the products you receive. We offer a full manufacturer’s guarantee against defects. We will happily replace any defected items in as timely a period as possible. Contact info@mykristi.com and we will do our best to remedy the problem.

 

Where are your products made?

We work with factories all over the world. We always make sure to use fair trade practices and use labor of the higher skill and talent possible. Some of our factories operate on solar and wind power making the manufacturing process that much more sustainable. We support small up and coming communities with our small quantity orders, making sure never to over produce clothing and add to the global over production crisis.

 

How  can I find out about new product releases?

You can sign up for our mailing list. When you sign up, you will receive news about our new products and promotional updates.

 

The product I wanted is out of stock, what can I do?

You can sign up for our mailing list and once we restock we will notify you. Please note some items may be one of a kind and when they are gone, they are gone.

 

What currency are your prices in?

We are based in the city of San Francisco and all prices displayed are in US dollars (USD).

 

How do I make an order?

Go to our products page or shop tab click on a product you like and add to cart. Then follow the easy checkout process.

 

What kind of payments do you accept?

We accept all major credit and debit cards, and payments through Paypal and Apple Pay.

 

I have not received a confirmation email, did my order go through?

If you are unsure if your order was placed, please contact us with name, address and email and we will respond as soon as possible.